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New Financial Assistance Hub

The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


COVID-19 Banking Timeline: a financial history of the pandemic
6 May 2020

What’s happened in the Australian banking sector during the coronavirus pandemic.

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Media Releases
Australian banks step up to support customers and the economy
3 May 2020

Since the start of the COVID-19 pandemic, banks have provided an estimated $6.8 billion of deferrals and more than $45 billion in new loans.

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Media Releases
Record issuance of debit cards to help isolated or vulnerable customers
29 April 2020

Currently there are over half a million Australian bank customers who actively use a passbook account or transaction account with no linked debit card.

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Media Releases
Bank CEOs will download COVIDSafe and encourage staff to do same
26 April 2020

“Australia’s banks are right behind efforts to open up the economy in the coming weeks, when healthcare authorities say it’s safe to do so.” – Anna Bligh

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Media Releases
Dedicated hotlines for JobKeeper loans now live
24 April 2020

Australia’s banks have bolstered their efforts to help businesses to bridge the gap until the first Jobkeeper payments in May.

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Media Releases
Banks bolster efforts to help businesses bridge the gap to Jobkeeper
23 April 2020

Today the Treasurer met with the CEOs of ANZ, NAB, Westpac and the Commonwealth Bank who agreed to bolster their efforts to prioritise any business needing funding to bridge the gap until the first Jobkeeper payments are made in May. It was agreed special hotlines would be set up to help manage the applications from… Read more »

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Media Releases
SME Loan Guarantee scheme a lifeline to struggling small businesses
9 April 2020

“Banks stand ready to throw a lifeline to businesses across the country who are doing it tough through this COVID-19 crisis.”

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Media Releases
New Code provides welcome clarity for retail landlords, tenants and banks
7 April 2020

Australian Banking Association CEO Anna Bligh said the Code would give important guidance for all parties on managing a difficult issue for retail landlords, tenants and banks throughout the COVID-19 pandemic.

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Media Releases
Options for customers if a branch temporarily closes due to COVID-19
6 April 2020

Australia’s banks remain open for business throughout the COVID-19 pandemic with call centres, online support and branches available to service customers. There will be circumstances when a local branch may need to close temporarily and this is happening already. This may be as a result of: a significant drop off in traffic to the branch… Read more »

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Media Releases
A COVID-19 mortgage deferral won’t affect your credit rating
6 April 2020

If a customer is granted a deferral on their mortgage and other credit products because of COVID-19, banks will report customers as not having missed a repayment.

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Media Releases
Banks ready to support JobKeeper program
5 April 2020

Businesses may be able to use their upcoming JobKeeper payment to seek credit so they can pay employees until the scheme is up and running.

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Media Releases
Banks to help commercial landlords who help tenants through COVID19
30 March 2020

Commercial landlords can get debt relief from their bank, if they don’t terminate leases or evict current tenants for rent arrears due to COVID19.

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COVID-19 ABA Special Newsletter
23 March 2020

Australian Banking Association CEO Anna Bligh announced a small business relief package from Australia’s banks on Friday the 20th of March.

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Media Releases
Second stimulus package will help support small business
22 March 2020

Today’s announcement by the Federal Government of a second stimulus package, which includes an SME Guarantee Scheme and direct cash grants, will help keep businesses open and save jobs, building on the measures already announced by banks on Friday.   The SME Guarantee Scheme which allows for further funds to be injected into small business will… Read more »

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Media Releases
Banks announce Small Business Relief Package
20 March 2020

Australian banks will defer loan repayments for small businesses affected by COVID-19 for six months.

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Media Releases
Economic stimulus package will help keep economy strong
12 March 2020

Bank response to coronavirus stimulus package: “Australia’s banks are strong, stable and open for business, including for any company wanting to take advantage of initiatives in the Government’s stimulus package.”

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Media Releases
Banks are ready to face coronavirus challenge
11 March 2020

Any business financially impacted by the effects of COVID-19 should contact their bank

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March 2020 ABA Monthly News
29 February 2020

March 1 marked the official implementation date of a new Banking Code of Practice, when the changes recommended by Commissioner Hayne in his Final Report come into effect.

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Media Releases
Royal Commission changes to Banking Code go live tomorrow
29 February 2020

Changes to the Banking Code of Practice as recommended by the Royal Commission will go live tomorrow.

““These changes to the Code are in addition to a number of actions already taken by banks as a direct result of the Royal Commission”, ABA CEO Anna Bligh.

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Media Releases
Illawarra customers protected by new rule book for banks
28 February 2020

The Australian Banking Association has today partnered with Illawarra Business Chamber to brief the local business community and stakeholders on the new Banking Code of Practice, the new Financing Your Small Business website and to hear firsthand from small businesses affected by the recent bushfires.

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