fbpx
Skip to main content
New Financial Assistance Hub

Banks improve whistleblower protections

17 December 2016

Sydney, 21 December 2016: The Australian Bankers’ Association has today released new principles for banks to implement the highest standards of protections for whistleblowers.

ABA Executive Director Retail Policy Diane Tate said banks were committed to making sure they better support employees who call out poor behaviour that harms customers or other staff.

“Employees should feel confident to speak up and report inappropriate behaviour without fear of adverse consequences.

“We need to break the ‘us versus them’ mentality; whistleblowers make an important contribution to businesses,” she said.

“The ABA published draft guiding principles for public consultation and has received important feedback from a number of key stakeholders, including Governance Institute.

“We developed these new principles based on experiences and views on whistleblower protections in Australia as well as best practice international standards.

“The guiding principles will strengthen banks’ existing whistleblower policies and programs, with the banks committed to making any necessary changes to meet the principles by July 2017,” Ms Tate said.

A whistleblower policy is of the highest standard if it meets various criteria, including:

  • It is endorsed by the board and executive management team.
  • It is overseen by someone with a sufficient level of authority – an ‘executive champion’.
  • Protections apply to a broad range of people connected to the bank, such as former employees, consultants and suppliers.
  • There is zero tolerance of retaliation against whistleblowers.
  • There are processes for reporting and responding to retaliation or threats of retaliation against a whistleblower.
  • There is proper monitoring of how effective the policy is.

The ABA notes the work underway to improve whistleblowing standards, including the Parliamentary Joint Committee on Corporations and Financial Services inquiry into whistleblower protections in the corporate, public and not-for-profit sectors, the Treasury review of tax and corporate whistleblower protections in Australia, as well as the Griffith University’s Centre for Governance & Public Policy Whistling While They Work 2 research project.

Ms Tate said it was important to raise standards across the corporate sector.

“We welcome the opportunity to provide input to these consultations, and if necessary, amend the guiding principles as standards evolve and legislation changes.”

The new principles are available on the Better Banking website.

ENDS

Contact: Stephanie Arena 0477 470 677 or Nic Frankham 0435 963 913

@austbankers

bankers.asn.au

Latest news

1 / 3
Media Releases
Release of Strategic Review into roll-out of the Consumer Data Right 
3 July 2024

The ABA has today released the findings of a strategic review undertaken by Accenture into the roll-out of Australia’s Consumer Data Right (CDR) regime.   The CDR went live to customers of major banks in July 2020, and to customers of other banks in July 2021. Approaching 4 years since its launch, the ABA commissioned Accenture… Read more »

Read more
Media Releases
Updated rule book for banks 
27 June 2024

The Australian Banking Association welcomes ASIC’s approval of an updated Banking Code of Practice that will continue to drive better banking outcomes for customers. The updated Code strengthens consumer protections by providing customers with safeguards that are in addition to the law.   ABA CEO Anna Bligh said this Code will provide an even higher… Read more »

Read more
Media Releases
Mobile wallet transactions overtake ATM cash withdrawals in digital banking boom 
27 June 2024

Australia’s digital banking boom is continuing with payments by mobile wallets surging by 35 per cent in the last year alone, according to a new report released today by the Australian Banking Association.   The 2024 ‘Bank On It’ Report shows that in the last year alone customers made $126 billion in payments with their mobile… Read more »

Read more