Banks are working to protect you. Find out how you can protect yourself.

27 September 2022
Australian banks are working collaboratively with the government and across industries, to contribute to measures to strengthen Australia’s cyber security resilience.
Banks have built strong cyber protection systems to keep their customers safe. They stand ready to assist Government and the broader business sector. Banks’ focus is on protecting customers and cooperative measures are an important part of a continued focus on resilience.
Banks have made some of the largest investments to protect customers against frauds and scams and are continuously working to build better and safer systems.
Protecting customers’ information and funds is the highest priority for banks.
Banks encourage customers to also remain vigilant in all aspects of their digital lives, with an increased focus on the use of PayID, and applying measures such as two-factor identification. Banks also encourage customers to immediately report any suspicious activity to their bank.
Banks will continue to engage with customers on relevant aspects of data security including new initiatives to better protect and support customers.
Latest news
Banks stand ready to support customers in western Queensland and parts of New South Wales affected by heavy rainfall and flooding. ABA CEO Anna Bligh said customers don’t have to tough it out on their own and banks have a range of practical measures to assist those facing financial stress. “This is a challenging time… Read more »
The Australian Banking Association (ABA) welcomes the release of the 2025-26 Federal Budget that maintains confidence in our financial system. The ABA welcomes initiatives to: “This Budget provides extra support to Australians in the short-term whilst at the same time helping to address some of our longer-term challenges,” Ms Bligh said. “There are modest measures… Read more »
Banks are continuing to play their part in the fight against scammers, as the ABA welcomes a new report showing scam losses fell by almost 26 per cent last year. The ABA acknowledges the release of the 2024 Targeting Scams Report by the National Anti-Scam Centre showing combined reported scam losses fell by $700 million… Read more »