Skip to main content
Financial Assistance Hub

Banks ready to support residents impacted by Gippsland floods

11 June 2021

Australian banks are supporting communities in the Victorian Gippsland region after devastating rain and floods have engulfed the area.

Flood waters have hit the region harshly, badly affecting residents including farmers, and the wild weather is expected to continue.

Australian Banking Association CEO Anna Bligh says banks have a range of measures in place for residents in need. 

“Once conditions ease, it’s important for anyone impacted to know their bank is ready to provide assistance,” she said.

“During disasters like this, the message from banks is always clear: don’t tough it out on your own, your bank is ready to help.”

“During disasters like this, the message from banks is always clear: don’t tough it out on your own, your bank is ready to help.”

ABA CEO Anna Bligh

There are a range of services available from the banks, which include:

  • Credit card, personal loan and home loan relief.
  • Waiving fees and charges.
  • Waiving the application fee for restructuring business facilities.
  • Deferral of principal and/or leasing payments.
  • Free professional and confidential counselling.

Anyone impacted by the floods is encouraged to contact their bank directly.


Banks are ready to assist customers in financial difficulty


Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham interview on ABC Pacific Beat
28 November 2025

E&OE Radio Interview ABC Pacific Beat  28 November 2025  Topics: Loan scams impact seasonal workers; Scam protection tips Host: Welcome back to Pacific Beat. Seasonal and PALM scheme workers in Australia are being advised to stay vigilant and not share their personal details with anyone. It follows an alert issued by Commonwealth Bank warning about scams targeting seasonal workers…. Read more »

Read more
Transcript
ABA CEO Simon Birmingham interview on ABC Radio National Breakfast
28 November 2025

E&OE Radio Interview ABC Radio National Breakfast28 November 2025  Topics: APRA’s debt-to-income ratio caps change; Lending practices; Refunds on low fee accounts Sally Sara (Host): Sally Sara with you for breakfast. The banking regulator APRA has fired warning shots at major lenders this week, following an uptick in riskier forms of lending as interest rates have fallen. From February… Read more »

Read more
Media Releases
Banks welcome progress on new digital asset regulations
26 November 2025

Banks welcome the introduction into Parliament today of legislation to create a new regulatory framework for digital asset businesses. ABA CEO Simon Birmingham said given the growing use of digital assets in our economy it was crucial they were captured under a strong and robust regulatory framework. “The role of digital assets in our economy… Read more »

Read more