Skip to main content
Financial Assistance Hub

Banks ready to support residents impacted by Gippsland floods

11 June 2021

Australian banks are supporting communities in the Victorian Gippsland region after devastating rain and floods have engulfed the area.

Flood waters have hit the region harshly, badly affecting residents including farmers, and the wild weather is expected to continue.

Australian Banking Association CEO Anna Bligh says banks have a range of measures in place for residents in need. 

“Once conditions ease, it’s important for anyone impacted to know their bank is ready to provide assistance,” she said.

“During disasters like this, the message from banks is always clear: don’t tough it out on your own, your bank is ready to help.”

“During disasters like this, the message from banks is always clear: don’t tough it out on your own, your bank is ready to help.”

ABA CEO Anna Bligh

There are a range of services available from the banks, which include:

  • Credit card, personal loan and home loan relief.
  • Waiving fees and charges.
  • Waiving the application fee for restructuring business facilities.
  • Deferral of principal and/or leasing payments.
  • Free professional and confidential counselling.

Anyone impacted by the floods is encouraged to contact their bank directly.


Banks are ready to assist customers in financial difficulty


Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham transcript of interview on ABC Illawarra with Melinda James on money mules
22 July 2026

E&OERadio InterviewABC Illawarra22 July 2026. Topics: Buying and selling of bank accounts; Efforts to combat money laundering; Scam prevention efforts by banks Melinda James: Well, this is a big and growing problem. There were 13,000 bank accounts shut down by the four major Australian banks in the financial year 2023–24. So, how big a problem… Read more »

Read more
Speech
ABA opening statement to the Senate Economics Legislation Committee: Cash Distribution Framework Bill 2026
21 July 2026

Thank you for the opportunity to appear alongside our friends and colleagues at COBA today.   The Cash Distribution Framework Bills are a critical step to provide security to the long-term availability of cash in Australia.   Our written submission sets out our position in detail. Today I will focus on a few key points.  The banking industry is committed to ensuring that Australians who… Read more »

Read more
Transcript
ABA CEO Simon Birmingham transcript of interview on 2SM with Tim Webster on the buying and selling of bank accounts
21 July 2026

E&OERadio Interview2SM Sydney21 July 2026. Topics: Buying and selling of bank accounts; Efforts to combat money laundering Tim Webster: Look, we spoke to Peter Price from Crime Stoppers, the boss at Crime Stoppers, about this banking mules. I mean, this ridiculous situation where the young ones are coerced into being, you know, money mules and… Read more »

Read more