Financial Assistance Hub: find out more
7 June 2021
Australian banks are ready to assist their customers affected by the extended lockdown in Victoria.
A number of support measures are available and banks are urging customers in hardship to get in touch.
“Banks know that these lockdowns can have devastating consequences, especially for small businesses”, said ABA CEO Anna Bligh.
“The message from banks is clear: don’t tough it out on your own. Call your bank. They will do whatever they can to help.”
ABA CEO Anna Bligh
The type of assistance offered will depend on individual circumstances, but can include:
- Adjustments to loan repayments
- Waiving fees and charges
- Interest free periods or no interest rate increases
- Debt consolidation to help make repayments more manageable
“Banks were in a strong position to help millions of customers through 2020. They stand ready to continue that support now, as Victoria grapples with the virus again”, Ms Bligh said.
Bank branches remain open as an essential service during the Victorian lockdown.
Latest news
Jamie Burnett (Host): But today, the Federal Government has launched a new scam awareness campaign encouraging you to stop, to check, to protect. Sounds good? Been welcomed by the Australian Banking Association, as you’d expect. Its CEO is Anna Bligh, good morning Anna. Anna Bligh (Guest): Good morning. Jamie, how are you? Jamie Burnett: Yeah,… Read more »
The ABA welcomes the launch today of the Federal Government’s new scam awareness campaign, encouraging Australians to STOP. CHECK. PROTECT. ABA CEO Anna Bligh said this was a timely reminder for Australians to be on the look-out for the tell-tale signs that you might be being scammed. “Scams are a blight on our society. Every… Read more »
Australian Payments Plus (AP+) has made good progress on its technical update to debit cards on mobile wallets. The update will ensure consumers can continue to make payments via eftpos from 1 Jan 2025. However, a small minority of consumers will need to remove and re-add their debit card to their mobile wallet. AP+ and… Read more »