Financial Assistance Hub: find out more
7 June 2021
Australian banks are ready to assist their customers affected by the extended lockdown in Victoria.
A number of support measures are available and banks are urging customers in hardship to get in touch.
“Banks know that these lockdowns can have devastating consequences, especially for small businesses”, said ABA CEO Anna Bligh.
“The message from banks is clear: don’t tough it out on your own. Call your bank. They will do whatever they can to help.”
ABA CEO Anna Bligh
The type of assistance offered will depend on individual circumstances, but can include:
- Adjustments to loan repayments
- Waiving fees and charges
- Interest free periods or no interest rate increases
- Debt consolidation to help make repayments more manageable
“Banks were in a strong position to help millions of customers through 2020. They stand ready to continue that support now, as Victoria grapples with the virus again”, Ms Bligh said.
Bank branches remain open as an essential service during the Victorian lockdown.
Latest news
Media Releases
Business leaders call for 25% red tape reduction amid rising costs
Read more
20 April 2026
Nearly 30 groups representing small, medium and large businesses, and universities, that employ millions of Australians, are calling on all governments to cut regulatory costs by 25 per cent to help consumers and businesses amid surging costs caused by the Middle East war. The Alliance of Industry Associations, which represents every part of the Australian… Read more »
Media Releases
Banks to support roll-out of zero interest loans for businesses impacted by the current global crisis
Read more
20 April 2026
Australian banks are supporting the roll-out of zero interest loans under the National Reconstruction Fund’s $1 billion Economic Resilience Program, with applications now open. Banks will administer zero interest loans to businesses in identified priority sectors with an annual turnover of $100 million or less seeking a loan of up to $5 million. ABA CEO… Read more »
Media Releases
ABA statement on proposed reforms to the Compensation Scheme of Last Resort
Read more
8 April 2026
The ABA welcomes government consultations on proposals to enhance consumer protections and reform the Compensation Scheme of Last Resort (CSLR) to ensure it is financially viable into the future. ABA CEO Simon Birmingham said the current model was not operating as originally intended and banks supported steps to reduce investment losses and redesign CSLR to… Read more »