22 December 2017
Fifteen banks will continue to provide fee-free ATM services for customers located in some of Australia’s most remote communities.
Under the arrangement, participating banks pay non-bank ATM deployers to provide fee-free usage at up to 85 selected ATMs in remote parts of the Northern Territory, Queensland, Western Australia and South Australia.
Australian Bankers’ Association CEO Anna Bligh said the program has been running for five years and has just been approved for another five.
“People living in remote Indigenous communities often have very little, or extremely limited, choice when it comes to access to services and they are often charged excessive fees to use an ATM, putting them at further financial disadvantage,” she said.
“The five-year extension means that as long as their bank is one of the fifteen that are participating, they can make withdrawals or balance enquiries at no cost.
“Until remote communities get better access to phone or internet technology to do their banking, the ATM is a lifeline for them. The ABA and the banks it represents is proud to be able to help bridge the divide between those in remote areas and the rest of Australia,” Ms Bligh said.
To avoid any confusion each participating ATM will clearly state on the screen that it is fee free.
The banks taking part in the fee-free program are, ANZ, BOQ, Bank SA, Bank of Melbourne, Bankwest, Bendigo & Adelaide Bank, Citibank, Commonwealth Bank, HSBC, ING Direct, ME Bank, NAB, St.George, Suncorp and Westpac.
A full list of the participating ATMs providing fee-free access can be found here.
ENDS
Contact: Rory Grant 0475 741 007
Latest news
E&OETV InterviewInterview on News24 AM Agenda1 October 2026 Topics: Card surcharging ban; Interest rates; Refinancing Laura Jayes: Well credit card, any card surcharges are banned from today. I know customers will be happy. Small business, though, they’re not so sure. Joining me live now is the Australian Banking Association Chief Executive, Simon Birmingham. Simon, great… Read more »
E&OERadio InterviewInterview on FiveAA Adelaide1 October 2026 Topics: Card surcharging ban Stacey Lee: Well, speaking of budgets, everyone’s are tight at the moment and they might get a little bit tighter from today because card surcharges have come to an end. It’s the first of October. It’s a deadline on a whole lot of things,… Read more »
E&OERadio InterviewInterview on ABC Adelaide1 October 2026 Topics: Interest rates; Hardship support from banks; Card surcharging ban Sonya Feldhoff: Simon Birmingham is the CEO of the Australian Banking Association. He’s also a former SA senator and finance minister. So, all of these things have been very much in his purview for a long time. Simon… Read more »