1 April 2021
Family and domestic violence is a whole community issue and requires the collective efforts of government, communities, and the corporate sector, including banks, to respond to the challenges.
This industry guideline:
- Explains that financial abuse is a form of family and domestic violence.
- Outlines how financial abuse can affect a bank’s relationship with their customer.
- Outlines a framework to enable banks to provide consistent arrangements to support their customers who may be affected by family and domestic violence.
Latest news
Chris Bath (Host): What’s been your experience of getting finance to buy a house while you’re juggling your HECS HELP debt? Still finding it hilarious actually, that the word help even features in university debt acronyms, but that’s a whole other can of worms. You might have heard the Treasurer, Jim Chalmers, out and about… Read more »
Banks welcome the passage today of critical scam fighting legislation to better protect Australians and help drive financial losses down even further. This new Scam Prevention Framework and the industry codes that will follow for banks, telcos and digital platforms are crucial in ongoing efforts to scam-proof Australia. ABA CEO Anna Bligh said Australia was leading the… Read more »
Karl Langdon (Host): Anna Bligh is the Chief Executive Officer of the Australian Banking Association. Australians with Student Help debts to the tune of $43 billion, $3 million Aussies have outstanding help loans, Milsy. Steve Mills (Host): So, when you apply for a loan, you have to put it down as a liability, and the… Read more »