Financial Assistance Hub
Banks know many of their customers are making tough financial decisions right now as a result of interest rate increases, the rising cost of fuel, and supply chain disruptions.
Many things can lead to financial difficulty and it’s easy to get overwhelmed. Our message to all customers is that you don’t have to tough it out on your own – contact your bank.
Banks strongly encourage any customers experiencing financial difficulty to reach out to access bank support services and to do so as early as possible.
Contact your bank
If you’re worried about money, contact your bank as soon as you can. Your bank is there to help you. They have a dedicated team to talk through your options. The sooner you talk to them, the sooner they can help you find a solution that’s right for you. Find your bank’s financial hardship assistance team.
What do you need help with?
Do you need further support?
About the ABA
The ABA’s mission is to support our member banks to build a strong, stable and trusted banking system, to grow the Australian economy and build the financial well-being of all Australians.
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