The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.
The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.
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Australia’s banks will change the way they pay and reward their retail staff to deliver better banking for customers, following the release of an independent report examining the link between payments and customer outcomes.
The Australian Bankers’ Association has welcomed today’s announcement of the independent directors responsible for setting higher professional and education qualifications for financial advisers.
Ahead of the Treasurer’s imminent release of the Productivity Commission’s final report into Data Availability and Use, the Australian Bankers’ Association is today hosting a symposium to share views on how to get the right outcomes for customers.
Queensland residents impacted by Cyclone Debbie are encouraged to contact their bank to access emergency support, such as a suspension of loan repayments or fee waivers.
The Australian Bankers’ Association has today reiterated its support for making it easier for customers to cancel credit cards.
The Australian Bankers’ Association has today released its response to the independent review of the Code of Banking Practice, supporting the vast majority of recommendations.
The Australian Bankers’ Association has acknowledged today’s report by the Australian Securities and Investments Commission on financial advice compliance.
New research released today by the Australian Bankers’ Association has shown that a significant number of customers do switch banks, but there is room for improvement to make it easier.
The Australian Bankers’ Association has today acknowledged the report from the independent review of the Code of Banking Practice.
The Chairman of the Australian Bankers’ Association, Andrew Thorburn, today announced the appointment of Anna Bligh to lead the ABA as it continues its work to strengthen trust and confidence in banking and deliver better outcomes for customers.
The Australian Bankers’ Association has welcomed the passing of legislation in Parliament today to raise the competency and ethical standards of financial advisers.
The Australian Bankers’ Association has welcomed the report into small business lending practices released today by the Minister for Revenue and Financial Services, the Hon Kelly O’Dwyer MP.
Giving more people easier access to have complaints heard outside of their bank is important to protect customer interests, the Australian Bankers’ Association said today.
Australia’s leading banks have announced new initiatives to deliver better products and services to customers, building on last year’s reforms that address concerns with the culture in banks.
The Australian Bankers’ Association has welcomed today’s release of Mr Ian McPhee’s progress report which showed banks are delivering meaningful change in order to rebuild community trust.
The Australian Bankers’ Association has today welcomed the release of Mr Stephen Sedgwick’s issues paper from his independent review into commissions and payments made to bank staff and third parties.
The Australian Bankers’ Association has today released new principles for banks to implement the highest standards of protections for whistleblowers.
The Australian Bankers’ Association has lodged its submission on the revised proposal for an industry funding model for the Australian Securities and Investments Commission.
The Australian Bankers’ Association has today acknowledged the one month delay of the report of the Code of Banking Practice review.
The Australian Bankers’ Association has today acknowledged the comprehensive House of Representatives Standing Committee on Economics’ report from its inquiry into the four major banks.