The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.
The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.
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There is absolutely no doubt the face of banking in this country is changing and it’s changing very, very quickly.
Interviewed by ABC Life Matters’ Hilary Harper, ABA CEO Anna Bligh discusses how changes in customer behaviour, accelerated by COVID-19, are driving changes in banking and banking services. TRANSCRIPT SPEAKERS: ABC Life Matters Hilary Harper, ABA CEO Anna Bligh Hilary Harper: Anna Bligh from the Australian Banking Association, Anna thanks so much for joining us… Read more »
“right at the height of COVID, when things were at their absolute worst, only 10% of Australian mortgage holders deferred the payments on those mortgages. 90% of those people are now back paying in full.”
“No customer is going to wake up the day after the 31st of March and find that there is some legal action being taken by their bank on their loan.”
“…banks can go back to their normal processes and that is working out what’s right for every single customer, on an individual tailored basis with a proper assessment. That is the best thing for the customer.”
Interviewed by AM’s Peter Ryan, ABA CEO Anna Bligh talked about the substantial drop in loan deferrals since their peak during the pandemic, falling from 900,000 to 300,000.
“we’ve seen a record high number of Australians switch their loans, either to another bank or gone to their own bank and got a better deal.”
Anna answered questions about the impact of COVID-19 on banks’ profits, how banks have responded to help customers during the pandemic and what’s happening next to customers who’ve deferred their mortgages.
Interview: Almost 45% of Australians who deferred their mortgages in June have begun repaying their loans.
TRANSCRIPT E&OE 14 October 2019 Media Conference Parliament House Canberra ANNA BLIGH: Australia’s banks stand ready to assist the ACCC with this inquiry. Our banks are no strangers to public scrutiny and they look forward to providing information that will shed more light on the many complex factors that go into the determination of interest rates on Australian mortgages. QUESTION: Why have you passed on so little of the 75 percentage… Read more »
4 Feb 19 – Royal Commission Final Report Media Conference
10 Oct 18 – Ending fees for no service Media Conference
28 Sep 18 – Media Conference Royal Commission Interim Report
15 Jun 18 – Interview with Sabra Lane, ABC AM Program
9 Feb 18 – Interview with Georgie Gardner on Ch9 Today Show
12 Feb 18 – Interview with Fran Kelly, ABC Radio National