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“The bank robbers of the 21st century do not use sawn-off shotguns – they are sitting at a computer trying to get into your account and trying to trick you into letting them in.”

The Hon Stephen Jones MP Assistant Treasurer and Minister for Financial Services announced funding for a new National Anti-Scams Centre on the first day of Scams Awareness Week, 7 November 2022. ABA CEO Anna Bligh joined the launch with other industry leaders. STEPHEN JONES: It’s an important day. This is anti-scam week, National Scams Awareness… Read more »

Anna Bligh appeared on ABC radio Adelaide on Wednesday 2 November 2022.

“More and more Australians are moving at a faster pace than they ever have to move their banking online. The bank branch of the future is the phone that you carry in your back pocket.”

“I think it’s really important that we see this summit as the launch of a process, not the landing of it… two days is not going to be enough to solve some of the bigger issues.”

“the earlier that people speak to their bank, the more likely it is that the bank can find a solution that will work and keep the customer out of financial strife.”

Anna Bligh spoke to ABC Radio North Coast on how banks can help those impacted by floods in the Lismore region.

ABA CEO Anna Bligh spoke on ABC radio on how banks are responding to the floods across NSW, and the RBA’s moves to curb inflation.

“it is absolutely the case that whether you’re a NAB customer or a customer of any other bank, you can pay your credit card in cash over the counter, either in the bank branch or at an Australia Post outlet”

Unlike paying to a BSB and account number, PayID gives the user the ability to confirm the name of the account holder before they transfer funds.

As more Australians experience financial scams, the ABA has launched a new campaign to raise awareness on the increasing threat of scams, warning Australians to be on the lookout for scam phone calls, texts and emails. FULL TRANSCRIPT: ABA CEO Anna Bligh spoke with ABC Radio’s Ross Marsden. Ross Marsden  The Australian Banking Association has… Read more »

these options do give people you know, a breather, that’s what they’re designed to do, just take the load off for three months, while you get through everything else that you need to get through.”

ABA CEO Anna Bligh was interviewed by Stan Shaw on ABC Perth on 7 July. She discussed her upcoming meeting with COVID-19 vaccine Task Force Lieutenant General John Frewin with other corporate stakeholders. Banks, as both major employers who already offer vaccinations, and who also have a network of branches, can help with the COVID-19… Read more »

There is absolutely no doubt the face of banking in this country is changing and it’s changing very, very quickly.

Interviewed by ABC Life Matters’ Hilary Harper, ABA CEO Anna Bligh discusses how changes in customer behaviour, accelerated by COVID-19, are driving changes in banking and banking services. TRANSCRIPT SPEAKERS: ABC Life Matters Hilary Harper, ABA CEO Anna Bligh Hilary Harper: Anna Bligh from the Australian Banking Association, Anna thanks so much for joining us… Read more »

“right at the height of COVID, when things were at their absolute worst, only 10% of Australian mortgage holders deferred the payments on those mortgages. 90% of those people are now back paying in full.”

“No customer is going to wake up the day after the 31st of March and find that there is some legal action being taken by their bank on their loan.”

“…banks can go back to their normal processes and that is working out what’s right for every single customer, on an individual tailored basis with a proper assessment. That is the best thing for the customer.”

Interviewed by AM’s Peter Ryan, ABA CEO Anna Bligh talked about the substantial drop in loan deferrals since their peak during the pandemic, falling from 900,000 to 300,000.

“we’ve seen a record high number of Australians switch their loans, either to another bank or gone to their own bank and got a better deal.”