News

The Australian Bankers’ Association has today called for improvements in the way customers can have their complaints heard independently if their bank is not able to resolve issues.

The Australian Bankers’ Association today acknowledged the House of Representatives Standing Committee on Economics’ Inquiry this week had provided a valuable forum for major banks to respond to issues of interest to the Committee and outline the progress already being made to address them.

Targeting the right information to people at different life stages is important to improve financial literacy levels, the Australian Bankers’ Association said today.

Home buyers have more than 3,600 home loan products to choose from, at the lowest interest rates in half a century, the Australian Bankers’ Association said today.

The Australian Bankers’ Association has today strongly rejected the claim by Industry Super Australia that banks ‘sidestep’ Future of Financial Advice protections when advising customers on superannuation.

The banking industry has today announced the guiding principles which will govern how banks help to make it easier for customers to resolve complaints.

The Australian Bankers’ Association has provided its submission to Mr Stephen Sedgwick’s independent review of commissions and payments in retail banking, confirming the industry’s commitment to meet changing expectations.

To help banks employ only competent and ethical financial advisers, the banking industry has today announced a new, improved way of hiring financial advisers.

This report highlights the importance of the agriculture industry to the Australian economy and the community, and how much banks lend for agriculture.

The Australian Bankers’ Association has welcomed the Australian Securities and Investments Commission’s guidance on customer remediation programs released today.

Speech by Steven Münchenberg, Chief Executive of the Australian Bankers’ Association. Delivered at the Conduct Risk, Culture & Regulation in Financial Services Conference.

The deadline to make a submission to the independent review of commissions and payments in retail banking has been extended to maximise the opportunity for public feedback, the Australian Bankers’ Association said today.

Bank chief executives have confirmed their commitment to respond to legitimate concerns raised about the industry.

After four months of silence on its terms of reference for a royal commission into banking, Labor has instead cut and pasted part of its May dissenting report from the PJC inquiry into impaired bank loans.

There is still an opportunity to make a submission to the independent review of the Code of Banking Practice, the Australian Bankers’ Association said today.

Today’s revelation by Manager of Opposition Business, Tony Burke MP, that Labor intends to use its proposed royal commission to test the strength of the Government’s one-seat majority proves Labor’s motivations are purely political.

The Australian Bankers’ Association has responded to Labor’s claim that a big increase in complaints is justification for a royal commission.

Employment in the finance and insurance industry has been a strong driver of employment growth over the past year, contributing to the resilience in the overall labour market, the Australian Bankers’ Association said today.

This report looks at employment in the finance and insurance industry, including the characteristics of banking employees, wages and flexible working conditions.

This report looks at the contribution of the Australian banking industry to government revenue through taxes and other levies, and compares this with the tax rates paid by banks in other countries and with the tax paid by other industries in Australia.