8 December 2023
Accessibility and Inclusion Principles for Banking Services
The Accessibility and Inclusion Principles for Banking Services (the Principles) promote equitable access, usability, and inclusivity for customers with disability and their carers to banking services. The Principles are the foundation for designing, developing, and delivering banking services that are inclusive and accessible to everyone. By adhering to the Principles, banks ensure that their digital and physical o昀昀erings are designed to accommodate customers with disability and their carers.
Latest news
E&OERadio InterviewABC Brisbane3 February 2026 Topics: RBA interest rate decision; Access to credit cards; Armaguard and cash usage Steve Austin (Host): Well, why is it near impossible to obtain a credit card when you’re over 60? My guest is the new Chief Executive for the Australian Banking Association, Simon Birmingham. Former federal liberal politician, Simon… Read more »
The ABA congratulates Sarah Court on her appointment as the new Chair of the Australian Securities and Investments Commission (ASIC). ABA CEO Simon Birmingham described this as a significant appointment and a landmark moment for Ms Court and Australia’s corporate regulator. “Sarah is an experienced regulator, having held numerous senior legal and regulatory enforcement positions… Read more »
E&OE Radio Interview ABC Adelaide 27 January 2026. Topics: Expanding scam prevention rules; Tips to avoid scams Rory McLaren (Host): But now to scammers, it appears that many scammers are moving faster than the laws that are designed to try and stop them. While banks and telecommunication companies face tough new rules, criminals appear to be slipping through the cracks using online marketplaces, messaging services, apps and other platforms that aren’t necessarily regulated as… Read more »