23 June 2023
The recently updated Branch Closure Support Protocol is an enforceable industry standard designed to improve transparency, ensure better communication, and improve customer support when bank branches close.
Latest news
Today’s decision by the RBA to slash the funding that maintains Australia’s payments system will undermine Australia’s sovereign capabilities and advantage foreign multinationals over local companies. “The RBA’s decision will see foreign multinationals extract an increasing share of revenue from the payments system to the long-term detriment of Australia,” ABA CEO Simon Birmingham said. “Australian… Read more »
The ABA welcomes the appointment of David Lacey to lead the Australian Financial Complaints Authority’s new external scams dispute resolution service. ABA CEO Simon Birmingham congratulated Mr Lacey on his appointment to this important new role within AFCA. “Mr Lacey brings extensive experience in law enforcement, in fighting financial crime as well as liaising directly… Read more »
E&OERadio InterviewABC Radio National Hour24 March 2026. Topics: Australia-EU free trade deal Fran Kelly (Host): Total two-way trade between Australia and the EU was worth nearly $110 billion in the last financial year, and this Free Trade Agreement is expected to be worth an extra 10 billion in the first year alone. But farmers are… Read more »