23 June 2023
The recently updated Branch Closure Support Protocol is an enforceable industry standard designed to improve transparency, ensure better communication, and improve customer support when bank branches close.
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E&OERadio InterviewInterview on FiveAA Adelaide1 October 2026 Topics: Card surcharging ban Stacey Lee: Well, speaking of budgets, everyone’s are tight at the moment and they might get a little bit tighter from today because card surcharges have come to an end. It’s the first of October. It’s a deadline on a whole lot of things,… Read more »
E&OERadio InterviewInterview on ABC Adelaide1 October 2026 Topics: Interest rates; Hardship support from banks; Card surcharging ban Sonya Feldhoff: Simon Birmingham is the CEO of the Australian Banking Association. He’s also a former SA senator and finance minister. So, all of these things have been very much in his purview for a long time. Simon… Read more »
E&OERadio InterviewInterview on ABC Radio National Hour30 September 2026 Topics: Interest rates; Competition in home loan market; End of card surcharging Fran Kelly: In another ugly day for economic data, with headline inflation jumping to 4 per cent driven by surging petrol and building costs, while the other key figure, the trimmed mean inflation, remains… Read more »