22 November 2020
This industry common approach:
- outlines a clear set of guidelines for when the banks may consider that a DMF, when representing a bank customer, is not acting in the customer’s interests and banks may approach a customer directly;
- provides clarity and consistency in how member banks may deal with DMFs, recognising the importance of preserving a customer’s right to engage them, while trying to protect customers where firms may not be acting in their interest, and
- describes an approach that is consistent with competition law obligations, the Code and other regulatory guidance such as the ASIC/ACCC Debt Collection Guideline (DCG)/RG 271 and the banks’ general responsibilities to their customers.
Latest news
Banks welcome the introduction into Parliament today of legislation to create a new regulatory framework for digital asset businesses. ABA CEO Simon Birmingham said given the growing use of digital assets in our economy it was crucial they were captured under a strong and robust regulatory framework. “The role of digital assets in our economy… Read more »
E&OE Radio Interview Mix 104.9 Darwin 20 November 2025 Topics: Black Friday scam warning; meta profiting from scam ads. Katie Woolf (Host): Now, we are due to catch up with the Australian Banking Association of Australia, because they’re urging Territorians and indeed, everybody across Australia to stay alert as Black Friday sales kick off with shoppers losing almost $40 million to scams in the past year. And I know that we… Read more »
Lending to Aussie farmers now exceeds $140 billion as banks continue to recognise the integral role agriculture plays in supporting the regions and the wider Australian economy. The ABA has today marked National Agriculture Day, launching its 2025 Banking in Agribusiness report, which shows outstanding credit to Australia’s 170,000 agribusinesses has jumped 80 per cent… Read more »