273k scams reported in the 12 months to August 2024.
Hear the alarm bells – the anti-scam campaign from the ABA
Bank impersonation scams
Banks will never call you and ask you to transfer money to another account.
E-Toll scams
Never click on suspicious texts, links or emails.
Investment scams
Always check you’re dealing with a legitimate organisation.
Invoice scams
Never transfer money unless you’re certain it’s to the right person.
Top 15 tips on scams – Remember…
- Call and ask people to transfer funds to another account over the phone.
- Contact you to ask for any account or personal details in an unsolicited text or email.
- Ask for online banking passcodes or passwords over email, text or phone.
- Ask for remote access to your devices.
- Threaten you to take immediate action on an issue.
- Provide banking information, passwords or two-factor identification codes over the phone or via text to anyone even if you know them – contact the bank through official channels only.
- Login to your online banking via links sent through email or text.
- Click on suspicious emails, links or texts.
- Transfer money unless you’re certain it’s going to the right person.
- Provide personal information to anyone you don’t know personally unless you know it’s for a legitimate purpose.
- Pause to question the authenticity of a text message, an email, a call or a person who claims to be from a trusted organisation. If in doubt, call back on the publicly listed phone number before taking any action.
- Register a PayID securely through your bank and not via a third party and use PayID where you can.
- Set-up two factor authentication to protect your accounts and online banking.
- Check the legitimacy of any invoices or bills and use PayID wherever possible.
- Immediately report any suspicious activity directly to your bank.
Where can I report a scam?
View the Press Release from 7am, 11 April 2023