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The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


Transcript
Anna Bligh speaking to ABC Sydney Drive about financial abuse  
17 May 2024

13 May 2024 Richard Glover    Hundreds of people gathered in Forbes yesterday, Mother’s Day to walk in memory of young mother Molly Ticehurst allegedly killed by her former partner who was on bail. As you know at the time of the alleged incident 27 women have died as a result of domestic or family violence… Read more »

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Transcript
Anna Bligh speaking to 4BC on HECS debt and lending  
17 May 2024

Sofie Formica    ABA CEO Anna Bligh is joining us on the line. Good afternoon, Anna, and thanks for connecting.  Anna Bligh    Good afternoon Sofie, nice to talk to you again.  Sofie Formica    You too. So, can you just talk us through this? Let’s start at the beginning. How are banks assessing student debt now when… Read more »

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Transcript
Anna Bligh speaking on ABC’s Radio National Drive about financial hardship   
13 May 2024

Andy Park    Many homeowners and indeed renters would have breathed a sigh of relief yesterday when the RBA decided to keep the cash rate on hold but with the RBA Governor saying it’s too soon to declare victory, the question is not if but when there will be another interest rate hike. Perhaps certainly before… Read more »

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Transcript
Anna Bligh interview on ABC Melbourne discussing HECS debt and lending
8 May 2024

Ali Moore  Well, if you’ve got a HECS or HELP debt, what happened if you’ve been to your bank and you’ve asked for a home loan, how much of a difference has it made to what you’re able to borrow? And what are the options for treating student debt differently? Anna Bligh is the CEO… Read more »

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Transcript
Anna Bligh interview on 2GB Drive discussing cash payments and surcharging  
1 May 2024

Chris O’Keefe    When it comes to cash, 424 bank branches have closed, or 11% of Australia’s overall branches. This included 122 branches in regional and remote areas plus a further 718 ATMs were shut down or removed during the same period. So they make it hard for us to use cash, both businesses and banks,… Read more »

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Transcript
Anna Bligh interview on ABC Newcastle about the ABA’s financial hardship campaign.  
1 May 2024

Jenny Marchant    Your biggest cost is probably your rent or your mortgage, and they’re probably also the bills you’ll move heaven and earth to pay if you have to, because we all need somewhere to live. But the number of mortgage holders struggling with payments is increasing. If you find yourself in that position in… Read more »

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Transcript
Anna Bligh Interview Sky News, discussing financial hardship and what banks can do to help
22 April 2024

Tom Connell  Those people with a home loan who have had a fixed rate are getting a shock as they come off that fixed rate. Often as low as two percent and onto the new variable rate that can be as high as six or even seven percent. So how is that affecting people out… Read more »

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Transcript
Anna Bligh Interview with ABC Radio Brisbane, discussing future of cash and Digital ID
3 April 2024

Steve Austin  Well as you know, the Commonwealth Government has made it clear they consider access to cash a priority for the Australian economy and the country’s largest banks, as well as Coles, Woolworths, companies like Wesfarmers and Australia Post have been trying to put together a short term lifeline for Armaguard, who’s the company… Read more »

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Transcript
Anna Bligh interview on Sunrise about the future of cash
3 April 2024

Natalie Barr  And to the cash emergency hitting our country. Emergency talks are being held this week, with our top banks preparing for a potential cash crash. It comes as Australia’s key money supplier Armaguard fights to stay afloat. Spearheaded by the Australian Banking Association, the banks are now pulling together a contingency plan to… Read more »

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Transcript
ABA CEO Anna Bligh interview with Andy Park ABC RN
4 March 2024

Andy Park  The Reserve Bank is now calling on banks to do more to reduce the impact of these surcharges on businesses and customers. Anna Bligh, is the Chief Executive Officer of the Australian Banking Association, she joins me now. Anna, a billion dollars in card fees, this is having a pretty significant impact on… Read more »

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Transcript
Anna Bligh interviewed by 6PR about the Scam-Safe Accord and the future of banking 
30 November 2023

Oliver Peterson: Joining me in the studios today is the CEO of the Australian Banking Association, Anna Bligh. It’s lovely to meet you.  Anna Bligh: Great to be here, Oliver.  Oliver Peterson: What brings you to Perth?  Anna Bligh: Well, I’ve got a few things to do with work here, and I was very keen… Read more »

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Transcript
Anna Bligh speaks to Sky News Business Editor Ross Greenwood about the launch of ABA’s new financial hardship campaign  
30 October 2023

Ross Greenwood: Well, one industry that does have an effective ombudsman scheme is banking, the Australian Financial Complaints Authority, but as rates rise and pressure on households and businesses, managing customers and their debts is again back on the bank’s radar. Today, the Australian Banking Association launched a campaign called ‘Don’t tough it out on… Read more »

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Media Releases
Banks launch campaign telling Australians “Don’t tough it out on your own”  
30 October 2023

Today the Australian Banking Association has launched a campaign encouraging Australians struggling with loan repayments to contact their bank, titled ‘Don’t tough it out on your own.’  “Banks know many of their customers are making difficult financial decisions right now as the country navigates challenging economic conditions,” said ABA CEO Anna Bligh.  “Banks stood by… Read more »

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Transcript
Anna Bligh speaks to ABC Radio about how consumers are changing the way they pay and the gradual phase-out of cheques
12 October 2023

Mel Rush: What does it mean if you’ve got uncashed cheques in your wallet? Will they continue to be honored over time? Anna Bligh is CEO of the Australian Banking Association. Anna Bligh good morning.  Anna Bligh: Good morning. How are you?  Mel Rush: Very well, thanks, Anna. Look, this latest news is a little… Read more »

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Transcript
Anna Bligh interviewed by ABC RN’s Hamish McDonald on branches and changing customer trends
21 September 2023

Hamish MacDonald: A Senate inquiry is examining a wave of bank closures that have hit regional Australia particularly hard. More than 1600 bank branches have closed nationally in the past six years, including 309 in the last financial year. Like post offices and milk bars, bank branches form part of the architecture of regional communities… Read more »

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ABA News
New identity verification safeguards a step in the right direction  
14 September 2023

The Australian Banking Association (ABA) has welcomed the introduction of new legislation to boost the security of identity verification services.

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Media Releases
Banks raise the bar in new Banking Code    
6 September 2023

In a major step to strengthen customer protections and maintain trust in the banking sector, the Australian Banking Assocation (ABA) has submitted a proposed new Banking Code to ASIC for industry consultation. 

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Transcript
Anna Bligh interview with Tom Mann, ABC South Australia on new Branch Closure Support Protocol
27 June 2023

“…we anticipate seeing branches as a part of Australia’s banking system for a very long time. It’s not about closing all branches, but we do expect from time to time, there will be some branches closing as more and more Australians choose to bank differently.”

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Media Releases
New Branch Closure Support Protocol – banking industry to better support customers of closing branches 
23 June 2023

The ABA has developed a new Branch Closure Support Protocol to improve transparency, ensure better communication, and provide improved customer support when banks close branches. 

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Media Releases
World Elder Abuse Awareness Day a reminder to stay vigilant to warning signs of financial abuse   
15 June 2023

With one in six older Australians experiencing some form of abuse, today’s World Elder Abuse Awareness Day is an important reminder to look out for the warning signs.

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