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The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


Media Releases
Banks stand ready to support Far West NSW communities impacted by recent storms 
1 November 2024

Banks stand ready to support Far West NSW communities hit by recent storms and ongoing power outages.   ABA CEO Anna Bligh acknowledged that many households and businesses in the Far West were still feeling the effect of this severe weather event.   “My message to customers in these communities, is please reach out to your bank… Read more »

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Media Releases
Keeping banking customers safe from financial abuse
1 November 2024

Customer safety will be front and centre when banks design their products and services under a new global leading initiative launched today by the Australian Banking Association, in partnership with Westpac. The new Safety by Design toolkit, developed by Westpac and made accessible to the sector, will give banks access to more guidance to ensure… Read more »

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Transcript
Anna Bligh speaking on ABC’s Radio National Drive about financial hardship   
13 May 2024

Andy Park    Many homeowners and indeed renters would have breathed a sigh of relief yesterday when the RBA decided to keep the cash rate on hold but with the RBA Governor saying it’s too soon to declare victory, the question is not if but when there will be another interest rate hike. Perhaps certainly before… Read more »

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Transcript
Anna Bligh interview on ABC Newcastle about the ABA’s financial hardship campaign.  
1 May 2024

Jenny Marchant    Your biggest cost is probably your rent or your mortgage, and they’re probably also the bills you’ll move heaven and earth to pay if you have to, because we all need somewhere to live. But the number of mortgage holders struggling with payments is increasing. If you find yourself in that position in… Read more »

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Banks hardship teams on standby to help cyclone-impacted communities in Queensland 
31 January 2024

Banks have dedicated hardship teams on standby to help those impacted by Tropical Cyclone Kirrily and the Australian Banking Association has urged those in need of financial assistance to reach out.  “With the second major cyclone in as many months followed by torrential rain, people in Queensland have been dealt yet another serious blow. I… Read more »

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Transcript
Anna Bligh speaks to Sky News Business Editor Ross Greenwood about the launch of ABA’s new financial hardship campaign  
30 October 2023

Ross Greenwood: Well, one industry that does have an effective ombudsman scheme is banking, the Australian Financial Complaints Authority, but as rates rise and pressure on households and businesses, managing customers and their debts is again back on the bank’s radar. Today, the Australian Banking Association launched a campaign called ‘Don’t tough it out on… Read more »

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Media Releases
Banks launch campaign telling Australians “Don’t tough it out on your own”  
30 October 2023

Today the Australian Banking Association has launched a campaign encouraging Australians struggling with loan repayments to contact their bank, titled ‘Don’t tough it out on your own.’  “Banks know many of their customers are making difficult financial decisions right now as the country navigates challenging economic conditions,” said ABA CEO Anna Bligh.  “Banks stood by… Read more »

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Transcript
Anna Bligh interview with Hamish MacDonald, ABC RN Breakfast on cost of living issues
8 June 2023

“There’s no doubt there’s a lot of stress and that’s one of the reasons people are talking to those hardship teams in banks. And I encourage people to do that.”

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Transcript
Transcript – Anna Bligh interview with ABC Radio National’s Patricia Karvelas on bank regulations and financial hardship in Australia.
29 March 2023

“Australian banks are certainly better equipped now than they were in the GFC. They’ve got 2 to 2.5 times the capital reserves put aside for a rainy day than they had in the GFC. And that’s, that’s been 10 years of just gradual build up, required by the regulator put aside by banks. It’s an incredibly strong buffer if things do go rocky”

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Media Releases
Hardship assistance demand declines as Australia opens up
29 October 2021

“it’s heartening to see the need for assistance declining as many States and Territories come out of lockdown”

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Media Releases
Hardship assistance triples as deferrals continue to rise
15 September 2021

More than 57,000 customers have received hardship assistance during recent lockdowns across Australia.

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Media Releases
Banks Ready to Help Banana Growers in the Wake of Cyclone Niran
5 March 2021

Australian banks are supporting communities in Far North Queensland affected by Tropical Cyclone Niran.

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Media Releases
Support for WA bushfire areas
5 February 2021

“The most important consideration right now is staying safe. But when West Australians affected by recent bushfires are ready to pick up the pieces, their bank will be ready to help,”

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Media Releases
Bushfire Royal Commission to improve disaster coordination
30 October 2020

“Banks play a vital role in helping Australians survive and recover from bushfires and other disasters”, said ABA CEO Anna Bligh.

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