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The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


Transcript
Anna Bligh Interview Sky News, discussing financial hardship and what banks can do to help
22 April 2024

Tom Connell  Those people with a home loan who have had a fixed rate are getting a shock as they come off that fixed rate. Often as low as two percent and onto the new variable rate that can be as high as six or even seven percent. So how is that affecting people out… Read more »

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Media Releases
Banks remind customers, ‘don’t tough it out on your own’
22 April 2024

​Australians facing difficult financial decisions are being reminded to get in touch with their bank and get the support they need to keep repayments on track.   The Australian Banking Association (ABA) is extending its ‘don’t tough it out on your own’ campaign which was launched last year, with a further round of advertisements to run… Read more »

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Media Releases
Banks offer flood victims a financial lifeline
3 March 2022

options to defer loan repayments for up to 3 months for those customers affected by the flood disasters

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Media Releases
Hardship assistance triples as deferrals continue to rise
15 September 2021

More than 57,000 customers have received hardship assistance during recent lockdowns across Australia.

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Media Releases
Banks offer loan deferrals as lockdowns continue
6 August 2021

Since 8 July 2021, more than 14,500 home loans have been deferred, while more than 600 business loans have been deferred.

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Media Releases
One year on: banks ready to support customers as more resume repayments
17 March 2021

“Over the past year, banks have cushioned the blow for their customers. Through 2021, their priority is helping customers rebuild and get ahead”

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Transcript
Customers continue to come off deferrals
11 March 2021

“right at the height of COVID, when things were at their absolute worst, only 10% of Australian mortgage holders deferred the payments on those mortgages. 90% of those people are now back paying in full.”

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Transcript
TRANSCRIPT: ABA CEO Anna Bligh on ABC NewsRadio: banks still supporting customers
20 January 2021

“…banks can go back to their normal processes and that is working out what’s right for every single customer, on an individual tailored basis with a proper assessment. That is the best thing for the customer.”

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Transcript
TRANSCRIPT: ABA CEO Anna Bligh on ABC Radio’s AM 18 November “a chance to get back on their feet”
18 November 2020

Interviewed by AM’s Peter Ryan, ABA CEO Anna Bligh talked about the substantial drop in loan deferrals since their peak during the pandemic, falling from 900,000 to 300,000.

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Media Releases
Majority of deferred loans back on track
17 November 2020

The number of deferred loans has fallen below 300,000 – a reduction of almost 70% since the peak earlier this year.

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Transcript
COVID-19 refinancing breaks records: Anna Bligh on ABC News Breakfast
2 November 2020

“we’ve seen a record high number of Australians switch their loans, either to another bank or gone to their own bank and got a better deal.”

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Transcript
ABC Sydney Radio – Interview with Anna Bligh
30 October 2020

Anna answered questions about the impact of COVID-19 on banks’ profits, how banks have responded to help customers during the pandemic and what’s happening next to customers who’ve deferred their mortgages.

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Transcript
Today interview with ABA CEO Anna Bligh: “banks are very encouraged”
15 October 2020

Interview: Almost 45% of Australians who deferred their mortgages in June have begun repaying their loans.

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Media Releases
Repayments have resumed on almost half of deferred loans
14 October 2020

Almost half of deferred loans are now being repaid again as Australians recover from the pandemic

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Media Releases
6-month loan assessments begin as Australians resume loan repayments
7 September 2020

Australia’s banks supported their customers as the country entered the COVID-19 pandemic and they continue to support them on the way out.    As the initial wave of 6-month loan payment deferrals come to an end, banks have begun to contact customers for their 6-month assessment and to discuss the next stage of support and assistance. … Read more »

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Media Releases
Banks enter phase two on COVID-19 deferred loans
8 July 2020

This new phase of support turns a cliff into manageable steps for Australians to get back on track.

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COVID-19 Australian Banking Statistics
19 June 2020

Banking activity during the coronavirus pandemic. Between 14 May and 19 June the ABA published data on total deferrals member banks made to customers. These figures represented the sum total of deferrals made at the time of each data publication, and does not account for deferrals which had been reversed at the customer request. ABA’s… Read more »

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Media Releases
Banks defer repayment of 429,000 mortgages due to COVID-19
16 May 2020

Banks have deferred the repayments of one in fourteen mortgages totalling more than $150 billion to assist Australians through the COVID-19 pandemic.

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Media Releases
Banks deferred 100,000 extra loans this week: total more than 643,000
8 May 2020

Australia’s banks deferred an extra 100,000 loans, this week, including approximately 50,000 home loans, to help customers through the COVID-19 Pandemic. Total number of loans deferred is now at least 643,000.

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Media Releases
Australian banks step up to support customers and the economy
3 May 2020

Since the start of the COVID-19 pandemic, banks have provided an estimated $6.8 billion of deferrals and more than $45 billion in new loans.

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