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The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


Media Releases
SMS Sender ID Register welcome in ongoing war against scammers
3 December 2024

The ABA welcomes further progress by the Federal Government to establish a mandatory SMS Sender ID register with an enforceable industry standard, in what will be a critical preventative measure in the fight against scammers. ABA CEO Anna Bligh said thwarting SMS impersonation scams would disrupt a key tactic that scammers use to steal money… Read more »

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Transcript
Interview with 4BC on how banks are combatting scams
28 November 2024

Gary Hardgrave (Host): To the story, Christine Rose and her husband, David, they fell victim to a vicious, really vicious scam. It’s robbed them of $40,000 the money was the house deposit for their first property purchased together. It’s all gone because a cyber-criminal impersonated their solicitor.   Christine Rose (clip from previous interview): It’s affected… Read more »

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Media Releases
Don’t get more than you bargained for this Black Friday
27 November 2024

Shoppers on the hunt for a bargain during the Black Friday sales period are being warned to be on high alert for scams. The Australian Banking Association is reminding shoppers to be on the lookout for popular scams that are circulating: ABA CEO Anna Bligh said scam activity always surges during the Black Friday sales… Read more »

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Media Releases
New scams prevention framework key to winning war against scammers 
7 November 2024

The ABA welcomes the introduction into the Parliament of critical scam fighting legislation to better protect Australians.   ABA CEO Anna Bligh said the Federal Government’s proposed Scams Prevention Framework is the best way forward to prevent, detect, report, disrupt and respond to scams.   “This is an important step forward in our ongoing work to scam-proof… Read more »

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Transcript
Doorstop in Sydney on new mandatory industry scams codes  
13 September 2024

Anna Bligh: This new framework is a comprehensive approach to the terrible scourge of scams. This will mean that every single part of the scam chain where scammers try to take the hard earned money of Australians will now have to play a role in preventing scams, detecting them and keeping Australians safe.  Journalist: I… Read more »

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Media Releases
Mandatory industry scams codes important part of winning war against scammers
13 September 2024

Banks welcome the release of draft legislation to establish a new Scam Prevention Framework to better protect consumers and drive scammers out of Australia. ABA CEO Anna Bligh said winning the war against scammers will only be possible through a collective effort across the entire scams chain, including from government, banks, telcos and social media… Read more »

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Op-Ed
Why Australia’s whole-of-scam-chain approach is key to winning the war against scammers
3 September 2024

One of the most alarming consequences of the recent CrowdStrike technical outage was how quickly scammers moved to take advantage of it. Within 24 hours, the Australian Cyber Security Centre had issued a warning to Australians about the potential risk of scams. Scammers pounced, impersonating CrowdStrike and Microsoft employees to trick people into providing remote access to… Read more »

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Transcript
Interview on ABC Radio Sydney on scams
30 August 2024

Sarah Macdonald (Host): Have you had a call from your bank to check you’re okay? Did you see the Commonwealth Bank in Canberra yesterday appearing and executives saying it is taking down 50 fake Commonwealth Bank websites a week, 50 a week. As you know, Australians are losing a lot of money to scams, $3… Read more »

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Media Releases
Banks remind customers to remain vigilant to threat of scammers this Scams Awareness Week
26 August 2024

The ABA is reminding customers to remain vigilant to the tell-tale signs of scammers as Australian banks continue to ramp-up protections to help keep their money safe. ABA CEO Anna Bligh said this year’s theme ‘share a story, stop a scam’ was an opportunity for all Australians to support each other and fight back against… Read more »

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Media Releases
SMS Sender ID Register a new weapon to help defeat scammers
23 August 2024

The ABA welcomes the passage of the SMS Sender ID Register legislation as one more weapon in Australia’s arsenal to win the war on scams. ABA CEO Anna Bligh said this new registry will help to disrupt the business models for SMS impersonation scammers and make Australia a harder target for scam activity. “Scammers usually… Read more »

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Transcript
Interview on ABC Perth about new scams campaign
12 August 2024

Jo Trilling (Host): When was the last time your phone pinged with a message from your bank, a fake one, of course, because they are rarely ever real, but they are relentless. So, should the banks be doing more to stop it? Anna Bligh is the CEO of the Australian Banking Association. Welcome to Drive… Read more »

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Transcript
Interview on 6PR about new scams campaign
12 August 2024

Oliver Peterson (Host): Extra protections from the banks to shield you from scams are going to be front and centre of a new campaign, which has been launched today by the Australian Banking Association. Joining me on the line is its CEO, Anna Bligh, good afternoon.  Anna Bligh (Guest): Good afternoon. How are you?  Oliver… Read more »

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Transcript
Interview on FiveAA about new scams campaign
12 August 2024

Matthew Pantelis (Host): But let’s talk scams and banks, because there’s a new campaign launched to protect us well, to at least educate us further about scams. It’s called ‘The Fight Against Scams Never Stops’. Anna Bligh, CEO, Australian Bankers Association. Anna, good morning. Anna Bligh (Guest): Good morning. How are you? Matthew Pantelis: All… Read more »

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Media Releases
Banks launch new campaign in fight against scammers
12 August 2024

Campaign assets can be accessed here.  ​ 12 August 2024 Extra protections from banks to shield Australians from scams will be front and centre of a new campaign to be launched today.   With the tag line ‘The fight against scams never stops’, the campaign showcases the range of safeguards banks are introducing as part of the industry’s… Read more »

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Transcript
Anna Bligh interview on The Project about scams
26 July 2024

Georgie Tunny: Anna Bligh is CEO of the Australian Banking Association. And we’ve heard so many examples of scammers infiltrating customers existing phone message threads from banks. If people can’t trust the bank’s own correspondence, what hope do they have?   Anna Bligh: The stories that you’ve run this week have been absolutely heartbreaking. And I hear… Read more »

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Media Releases
ABA backs national awareness campaign on elder abuse
22 July 2024

The Australian Banking Association (ABA) welcomes the Federal Government’s upcoming campaign to further educate the community about elder abuse.   ABA CEO Anna Bligh said this was a timely opportunity to further raise awareness and shine the spotlight on financial elder abuse.   “Australian banks are deeply conscious of financial elder abuse. They see it playing out every day and have… Read more »

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Transcript
Press conference on the expansion of the AFCX scams intelligence loop
13 June 2024

Stephen Jones, Assistant Treasurer and Minister for Financial Services: Good morning everybody, how are we going? Good to speak with you. Great to be here this morning, an exciting accountment. As you know the Albanese government has made a priority fighting scammers and ensuring that we can keep Australian’s money safe. From coming into government… Read more »

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Media Releases
Banks welcome expansion of key weapon in war against scammers 
13 June 2024

Scammers are being put on notice with the announcement today of a major expansion in intelligence sharing designed to dismantle scams and better protect Australians.  

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Media Releases
Boosting regional cooperation in war against scammers
10 June 2024

Banks will this week join a scams delegation to Singapore as part of the industry’s ongoing efforts to take up the fight to scammers and protect customers. 

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New data shows further inroads in the war against scammers 
22 May 2024

The Australian Banking Association today welcomes the release of new data from the National Anti-Scam Centre (NASC) showing scam losses continue to fall.   The latest NASC quarterly report shows overall scam losses reported to Scamwatch in the 2024 March quarter were down by 10.8% compared to the previous quarter. Whilst losses reported to the Australian Financial Crimes Exchange… Read more »

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