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Jo Trilling (Host): When was the last time your phone pinged with a message from your bank, a fake one, of course, because they are rarely ever real, but they are relentless. So, should the banks be doing more to stop it? Anna Bligh is the CEO of the Australian Banking Association. Welcome to Drive… Read more »
BILL MCDONALD: You may remember I spoke to Blake Talbot yesterday. Now, he got in touch with the show after falling victim to one of the most elaborate and sophisticated scams I think I may have ever heard of. Now, Blake and his pregnant wife have lost their entire life savings of over $26,000. As… Read more »
these options do give people you know, a breather, that’s what they’re designed to do, just take the load off for three months, while you get through everything else that you need to get through.”
There is absolutely no doubt the face of banking in this country is changing and it’s changing very, very quickly.
“No customer is going to wake up the day after the 31st of March and find that there is some legal action being taken by their bank on their loan.”
“we’ve seen a record high number of Australians switch their loans, either to another bank or gone to their own bank and got a better deal.”
Anna answered questions about the impact of COVID-19 on banks’ profits, how banks have responded to help customers during the pandemic and what’s happening next to customers who’ve deferred their mortgages.