The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.
The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.
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Sarah Macdonald (Host): Have you had a call from your bank to check you’re okay? Did you see the Commonwealth Bank in Canberra yesterday appearing and executives saying it is taking down 50 fake Commonwealth Bank websites a week, 50 a week. As you know, Australians are losing a lot of money to scams, $3… Read more »
The ABA is reminding customers to remain vigilant to the tell-tale signs of scammers as Australian banks continue to ramp-up protections to help keep their money safe. ABA CEO Anna Bligh said this year’s theme ‘share a story, stop a scam’ was an opportunity for all Australians to support each other and fight back against… Read more »
The ABA welcomes the passage of the SMS Sender ID Register legislation as one more weapon in Australia’s arsenal to win the war on scams. ABA CEO Anna Bligh said this new registry will help to disrupt the business models for SMS impersonation scammers and make Australia a harder target for scam activity. “Scammers usually… Read more »
Jo Trilling (Host): When was the last time your phone pinged with a message from your bank, a fake one, of course, because they are rarely ever real, but they are relentless. So, should the banks be doing more to stop it? Anna Bligh is the CEO of the Australian Banking Association. Welcome to Drive… Read more »
Oliver Peterson (Host): Extra protections from the banks to shield you from scams are going to be front and centre of a new campaign, which has been launched today by the Australian Banking Association. Joining me on the line is its CEO, Anna Bligh, good afternoon. Anna Bligh (Guest): Good afternoon. How are you? Oliver… Read more »
Matthew Pantelis (Host): But let’s talk scams and banks, because there’s a new campaign launched to protect us well, to at least educate us further about scams. It’s called ‘The Fight Against Scams Never Stops’. Anna Bligh, CEO, Australian Bankers Association. Anna, good morning. Anna Bligh (Guest): Good morning. How are you? Matthew Pantelis: All… Read more »
Raf Epstein (Host): When was the last time your phone pinged and there was a message from your bank a fake one, of course, because they’re never real. Uh, but they come thick and fast. They are relentless. Should the banks be doing more to stop it? We are joined by Anna Bligh, CEO of… Read more »
Campaign assets can be accessed here. 12 August 2024 Extra protections from banks to shield Australians from scams will be front and centre of a new campaign to be launched today. With the tag line ‘The fight against scams never stops’, the campaign showcases the range of safeguards banks are introducing as part of the industry’s… Read more »
Australians are now one step closer to having access to another important layer of protection against scammers with the design of the new Confirmation of Payee service now complete. Australian Payments Plus (AP+) and the Australian Banking Association (ABA) announced this important milestone today which, when rolled-out, will enable people paying to an account with… Read more »
Georgie Tunny: Anna Bligh is CEO of the Australian Banking Association. And we’ve heard so many examples of scammers infiltrating customers existing phone message threads from banks. If people can’t trust the bank’s own correspondence, what hope do they have? Anna Bligh: The stories that you’ve run this week have been absolutely heartbreaking. And I hear… Read more »
The Australian Banking Association (ABA) welcomes the Federal Government’s upcoming campaign to further educate the community about elder abuse. ABA CEO Anna Bligh said this was a timely opportunity to further raise awareness and shine the spotlight on financial elder abuse. “Australian banks are deeply conscious of financial elder abuse. They see it playing out every day and have… Read more »
Major disruptions to payments systems as a result of the CrowdStrike outage have not occurred and are not anticipated. Impacts on banks and payments systems have been relatively minor, with any disruptions having already been remedied or in the process of being gradually restored. Banks will continue to monitor for any further impacts to services…. Read more »
Steve Austin: Do consider this scenario, a relative or a friend caring for an older person decides to dip into that person’s accounts to pay for their own holidays or home renovations. And the banking institution can see the money going out of one account into another account. And they want to flag it with the… Read more »
The ABA has today released the findings of a strategic review undertaken by Accenture into the roll-out of Australia’s Consumer Data Right (CDR) regime. The CDR went live to customers of major banks in July 2020, and to customers of other banks in July 2021. Approaching 4 years since its launch, the ABA commissioned Accenture… Read more »
The Australian Banking Association welcomes ASIC’s approval of an updated Banking Code of Practice that will continue to drive better banking outcomes for customers. The updated Code strengthens consumer protections by providing customers with safeguards that are in addition to the law. ABA CEO Anna Bligh said this Code will provide an even higher… Read more »
Australia’s digital banking boom is continuing with payments by mobile wallets surging by 35 per cent in the last year alone, according to a new report released today by the Australian Banking Association. The 2024 ‘Bank On It’ Report shows that in the last year alone customers made $126 billion in payments with their mobile… Read more »
Cathie Schnitzerling: The country’s largest banks, along with the big supermarkets like Coles and Woolworths, Bunnings and Australia Post, have agreed to pay Armaguard $50 million to ensure that cash can get to you and me for the next year. But after that, it’s still not clear whether there will be a sustainable way to… Read more »
Michael Rowland: Let’s get more now on one of the main stories we’re following this morning, that big financial lifeline given to cash transport company Armaguard. It’s been bailed out by the big four banks, Woolworths and Coles, and a number of other major retailers who rely on the service to get their cash. The… Read more »
The ABA, major banks and major retailers have reached an agreement with Armaguard for its Cash-in-Transit business.
Journalist: The question I have is, are these regulations actually necessary, because my understanding is that a lot of banks already disclose this information? Anna Bligh: These changes will mean more consistency for customers. Many banks are already doing a number of these things to make it easier for customers to get information. If these… Read more »