https://www.ausbanking.org.au/banks-to-assist-mouse-plague-affected-customers/
Published on 3 June 2021
“I’m urging anyone who has been affected by the mouse plague to get in touch with their bank and find out about the assistance on offer.”
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https://www.ausbanking.org.au/support-available-for-customers-affected-by-tropical-cyclone-seroja/
Published on 15 April 2021
Australian banks are ready to help customers in Western Australia who are rebuilding after the destruction inflicted by Tropical Cyclone Seroja. Communities in WA’s mid-west were devastated by the cyclone last week, when it crossed the coast near the town of Kalbarri. Geraldton, Northampton, Binnu, Chapman Valley, Mingenew and a number of other towns were... Read more »
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https://www.ausbanking.org.au/support-available-for-customers-affected-by-nsw-floods/
Published on 21 March 2021
Australian banks are supporting communities in New South Wales after torrential rain and floods in parts of the state. Floodwaters have inundated towns on the NSW North Coast, Sydney has been pummelled by heavy rain and more is forecast in coming days. Australian Banking Association CEO Anna Bligh says banks have a range of measures... Read more »
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https://www.ausbanking.org.au/banks-ready-to-help-those-affected-by-devastating-bushfires/
Published on 3 January 2020
Australians affected by the catastrophic bushfires across parts of Australia are encouraged to contact their bank to access a wide range of assistance available.
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https://www.ausbanking.org.au/royal-commission-code-changes-given-the-green-light/
Published on 17 December 2019
The Australian Securities and Investments Commission (ASIC) has given the final approval for a new version of the Banking Code of Practice 2019 that implements recommendations of the Royal Commission. The approval comes after the Australian Competition and Consumer Commission (ACCC) gave authorisation in November this year for the Royal Commission changes to the Code... Read more »
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https://www.ausbanking.org.au/banks-stand-ready-to-help-customers-impacted-by-bushfires/
Published on 11 November 2019
Australians facing financial difficulties as a result of fires raging across New South Wales and Queensland are being encouraged to contact their bank for assistance when they are able to do so. CEO of the Australian Banking Association Anna Bligh said that banks have hardship teams ready to assist customers affected by the fires. ... Read more »
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https://www.ausbanking.org.au/statement-regarding-accc-and-the-banking-code-of-practice/
Published on 27 September 2019
The new Banking Code of Practice, came into operation on 1 July 2019. On the 22nd May, the ABA applied for authorisation from the ACCC to further amend the Code by adopting the recommendations from the Royal Commission. These recommendations relate to default fees on farm properties during natural disasters, prevention of informal overdrafts... Read more »
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https://www.ausbanking.org.au/banks-stand-ready-to-help-those-affected-by-nsw-and-qld-bushfires/
Published on 20 September 2019
Australians affected by the bushfires in NSW and QLD are encouraged to contact their bank to access a wide range of assistance available. CEO of the Australian Banking Association (ABA) Anna Bligh said that banks stand ready to assist customers affected by bushfires, offering a range of services including deferred loan repayments, waiving fees and... Read more »
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https://www.ausbanking.org.au/banking-code/
The Banking Code is a set of enforceable standards that customers, small businesses, and their guarantors can expect from Australian banks.
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https://www.ausbanking.org.au/banking-code-shakeup-after-royal-commission-final-report/
Published on 27 February 2019
Farmers, small business owners, customers living in remote areas or with limited English and Australians with basic bank accounts will receive new protections under a revamped Banking Code of Practice in response to the Final Report of the Royal Commission.
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