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The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


Transcript
2GB: the changing banking environment
25 February 2022

“it is absolutely the case that whether you’re a NAB customer or a customer of any other bank, you can pay your credit card in cash over the counter, either in the bank branch or at an Australia Post outlet”

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Media Releases
Call for Governments to commit to reforms to prevent elder abuse
14 February 2022

“Our elderly Australians have worked hard over many years and deserve to live out their later years with dignity, respect and financial independence.”

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Media Releases
Payment system reform: statement
8 December 2021

The Australian Banking Association welcomes the Government’s payment system reform plan, which will pave the way for modernisation and improvements that benefit customers and ensure Australia maintains a world-class payments system.

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Media Releases
ABA welcomes Banking Code Final Report
3 December 2021

“This has been a thorough and transparent process and it has been encouraging to see the high levels of interest and engagement in the Banking Code.”

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Media Releases
ABA Council appoints Peter King as new Chair
2 December 2021

The Australian Banking Association (ABA) Council has today appointed Peter King, Chief Executive Officer of Westpac, as Chair. 

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Guidelines, Principles & Protocols
Conduct Background Check Protocol
1 December 2021

The ABA’s Conduct Background Check Protocol was established in June 2017 to assist subscribing ABA member banks when hiring to find out better information about a job applicant’s past employment history and conduct record. This is designed to create more consistency in hiring so individuals with poor conduct records can’t move from one job to… Read more »

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Media Releases
Inaugural roundtable paves small business road to recovery
25 November 2021

“The small business sector is already powering Australia’s economic recovery. In the three months to August 2021, $10 billion in new lending was made to small business.”

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Report
SME Lending Report 2021
25 November 2021

Of the 2.4 million businesses in Australia, the majority (2.35 million or 98 per cent) are small businesses.

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Guidelines, Principles & Protocols
Sanctions Guidelines
24 November 2021

These ABA Sanctions Guidelines are intended for Australian Banking Association (ABA) member banks. They aim to set out good industry practice for ABA members and their staff in relation to sanctions requirements.

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Transcript
2GB: Use PayID and BPAY to combat business email scams
10 November 2021

Unlike paying to a BSB and account number, PayID gives the user the ability to confirm the name of the account holder before they transfer funds.

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Media Releases
Scams Awareness Week: Services to help keep businesses safe from scammers
8 November 2021

Services such as PayID, BPay and e-invoicing will show who you’re paying before you pay, ensuring money is going to the intended account.

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Media Releases
Hardship assistance demand declines as Australia opens up
29 October 2021

“it’s heartening to see the need for assistance declining as many States and Territories come out of lockdown”

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Media Releases
ABA ready to assist Regional Banking Taskforce
22 October 2021

“banks remain committed to providing banking services to every Australian, especially those in regional and remote areas,”

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Media Releases
Banking customers continue shift to digital
19 October 2021

“it’s no surprise to see banks invest in areas where customers prefer to bank, such as in their online platforms and apps.”

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Media Releases
Safety remains banking industry pandemic priority
14 October 2021

As essential services, Australia’s banks have focussed, throughout the COVID-19 pandemic, on keeping their staff and customers safe.

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Media Releases
New reforms provide big step forward for banking industry and customers
6 October 2021

Australia’s banking industry is introducing six new reforms in the space of one week.

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Publication
Banking Code of Practice Version: Oct 5 2021
5 October 2021

The October 5 2021 revision of The 1 March 2020 Banking Code of Practice.

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Event
Scams & Cybercrime: ABA Webinar
28 September 2021

A deep dive with industry experts on ‘upstream’ issues for regulators, law enforcement and industry fighting industrial scale scammers.

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Transcript
Threats and charms: how to avoid scammmers and their tricks
23 September 2021

As more Australians experience financial scams, the ABA has launched a new campaign to raise awareness on the increasing threat of scams, warning Australians to be on the lookout for scam phone calls, texts and emails. FULL TRANSCRIPT: ABA CEO Anna Bligh spoke with ABC Radio’s Ross Marsden. Ross Marsden  The Australian Banking Association has… Read more »

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Media Releases
ABA launches new awareness campaign as scams grow
22 September 2021

“Scammers don’t target one group over another, they target all people of all backgrounds, ages and income levels across Australia.”

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